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Direct Service Workforce

Welcome! This new resource provides information for individuals and grantees interested in topics related to Direct Service Workforce Grants. It is our hope that this will a useful page and that you bookmark the site so that you may stay up-to-date with events, articles and answers to your frequently asked questions. In addition this page provides CMS System Change Grantees with contact information for technical assistance providers.

Contact Information

All requests for technical assistance, requests for information about this grant project should
be directed to:

The Lewin Group
Carrie Blakeway
The Lewin Group
703-269-5711
carrie.blakeway@lewin.com


What's New

Understanding Direct Care Workers: A Snapshot of two of America's Most Important Jobs - Certified Nursing Assistants and Home Health Aides
Review findings from two new federally sponsored national surveys, both representing a major advance in data available about two of America’s most important jobs, certified nursing assistants working in nursing homes and home health aides in home health and hospice care settings.

Caregivers on the Front Line: Building a Better Direct-Care Workforce
This article, written by PHI Director of Policy Research, Dorie Seavey, presents an overview of the direct-care workforce, touching upon training requirements, demographics, wages and benefits, and employment settings. It also discusses practices that policy makers and employers can utilize to improve the quality of direct-care jobs.

Who are Direct-Care Workers?
View this data-filled fact sheet published by PHI. Direct-care workers provide 70-80% of the paid long-term care and personal assistance received by the elderly or individuals living with disabilities. Included is an analysis showing that wages and benefits for these frontline health care workers continue to be woefully inadequate.

Frequently Asked Questions

This section is organized by category, with examples featured below.
» See all questions

DSW Grant Overview

What outcomes have the grantees reported?
» Go To Answer

Technical Assistance

Who provides Technical Assistance for the DSW grantees?
» Go To Answer

Highlighted Articles

(Please note: Below is a portion of the Workforce documents available on the Clearinghouse. To view all Workforce related documents, click the link below)

Improving PA Home and Community-Based Care - Training Initiative
> more info

Developing a Workforce to Care for an Aging Society: Challenges and Opportunities
> more info

Status and Trends in the Direct Support Workforce in Consumer-Directed Supports – Journal Abstract
> more info

Promoting Sustainability in Frontline Home Care Aides: Understanding Factors Affecting Job Retention in the Home Care Workforce – Journal Abstract
> more info

Profiles Of “Best Practices” Employed In Nursing Homes And Home And Community-Based Settings – Website
> more info

Personal Assistance Services (PAS) for Individuals with Disabilities: Self-Care at the Workplace – Journal Abstract
> more info

Direct Service Workforce and Family Caregivers - CMS Leadership Summit Presentation
> more info


Browse all
Clearinghouse
documents


HCBS / Clearinghouse for the Community Living Exchange Collaborative / (http://www.hcbs.org)