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Consumer Recipient Survey Reports – 2007 & 2008
04/22/2009 | 286 Requests *Summary
Looking for a way to gauge consumer satisfaction in self-direction programs? The state of Virginia Department of Medical Assistance Services (DMAS) conducts an annual Consumer-Directed Recipient Satisfaction Survey, to monitor the performance of the fiscal agent and to provide DMAS with feedback to assist in the development and implementation of quality improvement strategies. The first and second year statewide survey and findings from 2007 and 2008, are available below.
Author
Available Files
Keywords
Personal Assistant; Person Centered Planning; Medicaid; Individualized Budget; DMAS; Consumer-Directed Recipient Satisfaction Survey; PPL payroll; PPL fiscal management services; DMAS Consumer-Direct Program; Continuous Improvement Plan
Topic
Consumer/Participant Direction
Type/Tool
Reports, Surveys
Source
Public Partnerships, LLC
State
Virginia, All States/Territories
Date Created
12/22/2009
Contact
John Mkandawire
4991 Lake Brook Drive, Suite 90
Glen Allen , VA 23060
jmkandawire@pcgus.com
4991 Lake Brook Drive, Suite 90
Glen Allen , VA 23060
jmkandawire@pcgus.com
Short URL
Permission to use any element of this document should be obtained by the above named contact person. Always name the originator as the source of this material.
* Reflects requests since January 1, 2007
Options
HCBS / Clearinghouse for the Community Living Exchange Collaborative / (http://www.hcbs.org)