Consumer Recipient Survey Reports – 2007 & 2008
04/22/2009 | 286 Requests *
Looking for a way to gauge consumer satisfaction in self-direction programs? The state of Virginia Department of Medical Assistance Services (DMAS) conducts an annual Consumer-Directed Recipient Satisfaction Survey, to monitor the performance of the fiscal agent and to provide DMAS with feedback to assist in the development and implementation of quality improvement strategies. The first and second year statewide survey and findings from 2007 and 2008, are available below.
- Survey Report 2008 PDF (239K, 21 pages)
- Survey Report 2007 PDF (925K, 18 pages)
Personal Assistant; Person Centered Planning; Medicaid; Individualized Budget; DMAS; Consumer-Directed Recipient Satisfaction Survey; PPL payroll; PPL fiscal management services; DMAS Consumer-Direct Program; Continuous Improvement Plan
Public Partnerships, LLC
Virginia, All States/Territories
4991 Lake Brook Drive, Suite 90
Glen Allen , VA 23060
Permission to use any element of this document should be obtained by the above named contact person. Always name the originator as the source of this material.
* Reflects requests since January 1, 2007