More Info

Discussion Paper: Redefining Quality: Participant-Directed Services

03/31/2008 | Requests *

Summary

This paper explores the various participant-direction models, existing quality management strategies, and the potential for change that allows participant-directed quality management systems to remain true to the core values they were founded upon. Participant-directed programs face unique challenges in meeting federal requirements while remaining faithful to the principles of participant-direction. Well-defined roles and responsibilities are essential and will directly influence the design.

Author

McGaffigan, Erin

Available Files

Report Word (303K, 25 pages)

Keywords

Medicaid; Human Services; Stakeholder Involvement; level of care; home visits and surveys; support broker involvement; grievance procedures; incident management; appeals procedures; systems designs; financial accountability

Topic

Accessibility, Aging Issues, Consumer Direction, Physical Disabilities

Type/Tool

Reports

Source

Rutgers/NASHP

State

All States/Territories

Date Created

03/31/2008

Contact

Nirvana Huhtala Petlick

npetlick@ifh.rutgers.edu

Short URL

www.hcbs.org/moreInfo.php/doc/2199

Permission to use any element of this document should be obtained by the above named contact person. Always name the originator as the source of this material.

* Reflects requests since January 1, 2007

HCBS / Clearinghouse for the Community Living Exchange Collaborative / (http://www.hcbs.org)