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Support, Service, and Satisfaction: Resolving Problems with Home Health, Personal Care and/or Homemaker Service Agencies

07/07/2006 | 412 Requests *

Summary

The Colorado Department of Health Care Policy and Financing received a Real Choice Grant for quality and created this brochure for consumers as part of their quality improvement activities. This tool provides strategies, resources, and guidelines for addressing home care concerns and, when necessary how to file complaints. 

Author

 

Available Files


Keywords

Personal Assistant; Home Care; Complaints; Rights; Problem Solving; 

Topic

Quality 

Type/Tool

Checklists, Marketing materials 

Source

Grantee produced, Colorado 

State

Colorado, All States/Territories 

Date Created

07/07/2006 

Contact

Laura Hershey
Colorado Department of Health Care Policy & Financing
1570 Grant Street
Denver, CO 80203

laura.hershey@state.co.us
303-866-5309

Short URL


Permission to use any element of this document should be obtained by the above named contact person. Always name the originator as the source of this material.

* Reflects requests since January 1, 2007


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HCBS / Clearinghouse for the Community Living Exchange Collaborative / (http://www.hcbs.org)