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Consumer Presentation and Satisfaction Findings: Forsyth County ADRC
06/08/2006 | Requests *Summary
How can you test the satisfaction of customers receiving services? The Forsyth County ADRC has shared a presentation about their process of measuring satisfaction. They have also included the results from their post-test consumer surveys and the findings that their questionnaires provided.
Author
Available Files
- Satisfaction Findings Word (392K, 19 pages)
- Satisfaction Findings PDF (111K, 19 pages)
- Satisfaction Presentation PDF (136K, 8 pages)
- Satisfaction Presentation PowerPoint (130K, 16 pages)
Keywords
Aging and Disability Resource Center; The Adaptables; Senior Services Help Line; Consumer Demographics; Referrals;
Topic
Aging Issues, Developmental/Intellectual Disabilities, Physical Disabilities, Resource Center
Type/Tool
Archived conference materials / Presentations, Surveys
Source
Grantee produced, North Carolina
State
North Carolina
Date Created
06/08/2006
Contact
Emily Neaville
The Lewin Group
3130 Fairview Park Drive, Suite 800
Falls Church, VA 22042
adrc-tae@lewin.com
703-269-5762
The Lewin Group
3130 Fairview Park Drive, Suite 800
Falls Church, VA 22042
adrc-tae@lewin.com
703-269-5762
Short URL
Permission to use any element of this document should be obtained by the above named contact person. Always name the originator as the source of this material.
* Reflects requests since January 1, 2007
Options
HCBS / Clearinghouse for the Community Living Exchange Collaborative / (http://www.hcbs.org)