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Information & Assistance Handbook: Eldersource
01/01/2007 | Requests *Summary
This handbook documents the components of a successful information and assistance system. It is intended for use as a guide for service providers to develop or enhance their own I & A processes or to replicate the system utilized at Eldersource. Review their protocol for confidentiality, emergency calls, communications, reporting, plus sample job descriptions and resource list.
Author
Available Files
- Information and Assistance Handbook Word (364K, 24 pages)
Keywords
Information and Referral; Community Inclusion; Resource List; Organizations Structure; Customer Survey
Topic
Aging Issues, Long-Term Care, Resource Center
Type/Tool
Manuals, Reports, Surveys
Source
Grantee produced, New York, Eldersource
State
New York
Date Created
06/21/2007
Contact
Cheryl Schaffhausen
Bureau of Long Term Care
cxs05@health.state.ny.us
518-474-5271
Bureau of Long Term Care
cxs05@health.state.ny.us
518-474-5271
Short URL
Permission to use any element of this document should be obtained by the above named contact person. Always name the originator as the source of this material.
* Reflects requests since January 1, 2007
Options
HCBS / Clearinghouse for the Community Living Exchange Collaborative / (http://www.hcbs.org)