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A Guide to Quality in Consumer Directed Services

05/01/2004 | Requests *

Summary

This guide is designed to provide states and programs involved in consumer-directed services with a practical handbook on ensuring and improving the quality of services. This guide is based on a philosophy that the views of the major program stakeholders – consumers, families, program staff, regulators, funders – are the necessary starting point for the design of a quality system. 

Author

Applebaum, R; Schneider, B; Kunkel, S; Davis, S 

Available Files


Keywords

Individualized Budget; Cash and Counseling; quality; consumer directed; consumer-direction 

Topic

Consumer/Participant Direction, Peer Supports, Quality, State/Agency Information, Transition/Diversion from Institutions 

Type/Tool

Reports 

Source

Scripps Gerontology Center 

State

Arkansas, Florida, New Jersey, All States/Territories 

Date Created

08/03/2004 

Contact

Elizabeth Maguire
Cash & Counseling

elizabeth.maguire.1@bc.edu
617-552-0562

Short URL


Permission to use any element of this document should be obtained by the above named contact person. Always name the originator as the source of this material.

* Reflects requests since January 1, 2007


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