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Participant Experience Survey (PES) Tools

01/01/2004 | Requests *

Summary

The Participant Experience Surveys (PES) is an interview tool developed by MEDSTAT under a contract from CMS. The surveys capture data that can be used to calculate indicators for monitoring quality within the waiver prograns. Two versions of the PES are included, one for frail elderly and adults with physical disabilities and another for adults with MR/DD. A Users' Guide accompanies each PES. Each survey can be conducted in a face-to-face interview in 30 minutes or less.

Author

Stanton, Glenn

Available Files

CMS Letter: Quality Communication #2 Oct 03 Word (143K, 2 pages)
PES E/D Survey PDF (352K, 25 pages)
PES E/D Users' Guide PDF (341K, 50 pages)
PES MR/DD Survey PDF (360K, 35 pages)
PES MR/DD Users' Guide PDF (500K, 59 pages)
Summary PDF (202K, 3 pages)

Keywords

Stakeholder Involvement; Human Services; PES; methodology; standardized; satisfaction; CMS Quality Communications

Topic

Aging Issues, Developmental/Intellectual Disabilities, Physical Disabilities, Quality, Waiver

Type/Tool

Assessments, State Medicaid Director's letters, Surveys

Source

CMS, Thomson Reuters (formerly Medstat)

State

All States/Territories

Date Created

03/08/2004

Contact

Sara Galantowicz

sara.galantowicz@thomsonreuters.com

Short URL

www.hcbs.org/moreInfo.php/doc/652

Permission to use any element of this document should be obtained by the above named contact person. Always name the originator as the source of this material.

* Reflects requests since January 1, 2007

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